Avaya Agent for Chrome provides important contact center management efficiencies and fast, cost-effective access to a full suite of technologies needed for real-time customer response.
Avaya Agent for Chrome helps organizations meet these and other business requirements by linking Avaya Aura Call Center Elite with Chromebooks. The resulting solution combines Avaya expertise in customer engagement with Google leadership in Web applications and Chrome devices. As a result, Avaya Agent for Chrome provides important contact center management efficiencies and fast, cost-effective access to a full suite of technologies needed for real-time customer response.
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
Google is a multinational corporation that is specialized in internet-related services and products. The company’s product portfolio includes Google Search, which provides users with access to information online; Knowledge Graph that allows to search for things, people, or places as well as builds systems recognizing speech and understanding natural language; Google Now, which provides information to users when they need it; Product Listing Ads that offer product image, price, and merchant information; AdWords, an auction-based advertising program; AdSense, which enables websites that are part of the Google Network to deliver ads; Google Display, a display advertising network; DoubleClick Ad Exchange, a marketplace for the trading display ad space; and YouTube that offers video, interactive, and other ad formats.
You can find more information about Avaya’s system on their website.