$21 Million in Series B Funding
CafeX announced on March 30, 2015 that they have received $21 Million in Series B Funding. The round included participation from Intel Capital and a subsidiary of USAA, with return backing by Illuminate Ventures and other prominent angel investors. CafeX technologies have already been implemented by a number of large enterprise companies around the globe. CafeX’s Live Assist solution was recognized with Best of Show honors at the 2014 Enterprise Connect conference, the largest business communications conference in the United States.
CafeX creates software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration. Its award-winning Live Assist® platform enhances mobile applications and websites with plugin-less video chat, exact screen share and predictive context to increase customer satisfaction and staff efficiency. Enterprises can quickly deploy CafeX solutions to deliver personalized, Omnichannel experiences that ensure continuity across mobile, web, self-service, chat, video and traditional customer touch points. Powerful toolkits and integration software from CafeX work with enterprises’ existing infrastructure to ensure maximum investment protection.
You can find more information about CafeX’s funding on their blog.