$15 Million Series A Funding

Overview

On June 9, 2015 TalkDesk, a cloud-based call center software provider growing 10x year-over-year, announced they have received $15M in Series A funding. Talkdesk has developed a cloud-based call center software solution that offers an entirely new alternative to a market dominated by decades-old technology—enabling nimble companies to deploy a robust call center software solution in minutes. Talkdesk requires no phones, hardware, coding or downloads and eliminates the high cost, complexity and long implementation times associated with other cloud-based solutions. For call center agents, Talkdesk provides an intuitive web-based interface and integrates with leading CRM applications including Zendesk, Desk.com, Salesforce, Zoho, SugarCRM and Help Scout, delivering instant access to information needed to serve customers efficiently and effectively.

About TalkDesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses improve customer interactions, while simultaneously reducing costs. Unlike other call center software solutions, Talkdesk requires no phones, hardware, coding or downloads – all that is needed is a computer and an Internet connection. With Talkdesk, companies can have a call center up-and-running in minutes and have access to robust call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web-based interface. Talkdesk integrates with leading CRM systems including Salesforce, Zendesk, Desk.com, Zoho, Shopify, Infusionsoft, Olark to deliver the real-time customer information agents need to improve customer interactions.

Content Source

You can find more information on TalkDesk’s funding on their blog.

Read the Full Story