$21 Million in Series A Funding
On Oct &,2015 Talkdesk, a cloud-based call center software provider growing 10x year-over-year, announced today a $6M extension round of the Series A with strategic investment led by Salesforce Ventures and participation from Talkdesk’s existing investors, DFJ and Storm Ventures. Talkdesk will use these new funds to expand its engineering, product and sales teams. With this latest round of funding added to the Series A, Talkdesk has raised a total of $21M in this round.
Talkdesk is an easy-to-use, cloud-based call center software solution that helps businesses improve customer interactions, while simultaneously reducing costs. Unlike other call center software solutions, Talkdesk requires no phones, hardware, coding or downloads – all that is needed is a computer and an Internet connection. With Talkdesk, companies can have a call center up-and-running in minutes and have access to robust call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web-based interface. Talkdesk integrates with leading CRM systems including Salesforce, Desk.com, Zendesk, Zoho, Shopify, Infusionsoft and LiveChat to deliver the real-time customer information agents need to improve customer interactions.
You can find more information on Talkdesk funding on PR Newswire.