Genesys to acquire Interactive Intelligence for $1.4 Billion

On August 31, 2016, Genesys Telecommunications Laboratories Inc., the maker of call-center software, has agreed to buy Interactive Intelligence Group Inc. in a deal valued at about $1.4 billion. Genesys will pay Interactive Intelligence holders $60.50 a share in cash, the companies said in a statement Wednesday.The deal will give Daly City, California-based Genesys access to Interactive Intelligence’s cloud-based software, which is designed to help call centers improve the customer experience.The deal, which is expected to close by year-end,it is being funded through a combination of cash and debt financing, provided by Bank of America Corp., Citigroup Inc., Goldman Sachs Group Inc. and Royal Bank of Canada, the companies said in the statement. Those banks are also serving as financial advisers to Genesys. Union Square Advisors LLC advised Interactive Intelligence.

Genesys delivers the world’s most robust and secure enterprise Electronic Laboratory Notebook software solution to the Life Sciences.

Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation.

You can find more information about Genesys’ acquisition of Interactive Intelligence on their website.

Read the Full Story